Frequently Asked Questions
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I would love to create a beautiful bouquet for your special occasion. Please submit an enquiry form or email me at sweetscapecupcakes@gmail.com with your desired design and collection date. Once received, I will check my schedule and confirm my availability.
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As each bouquet is hand-crafted, and I have limited availability to avoid disappointment please book as far in advance as you can. However please feel free to enquire at short notice I may be able to accomodate you. But would still need atleast 48hours notice to prepare your order.
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You can reach me anytime via our contact page, email, Instagram or Facebook. I aim to respond quickly—usually within one business day.
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Sweetscape Foral Cupcakes is located between Takapuna and Devonport, on Auckland’s North Shore on the Bayswater peninsular.
Specific collection details will be provided directly to you upon order confirmation and receipt of payment.
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Yes, you can cancel your order if required. However, cancelation fees may be applied. Please refer to our terms and conditions for more information.
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In short, yes. I have made a few standard bouquets to choose to make it easier. These can be altered and colours changed at request. Or of course if you have a unique bouquet of your own in mind or some inspiration pictures I offer a Bespoke bouquet option which is fully customisable within my ability’s. The easiest thing to do is send me an email with the changes you would like and I will happily work with you to create the perfect bouquet for your special occasion. Please note that with customisation, additional costs may be added.
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I will do my best to accommodate any requests.
However please note my kitchen is used to prepare other food which may include allergens.
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As there is no transactional portal currently on our website, all payments must be made via Bank Transfer. All relevant details will be provided on your individual sales invoice upon confirmation of the order. Please not that your order is not confirmed until payment is received. Refer to terms and conditions for more details